Refund policy

Southern Feral Company LLC

No Returns or Refunds Policy

Effective Date: June 29, 2026

Thank you for shopping with Southern Feral Company LLC.

At this time, all sales are final. We do not accept returns, exchanges, or refunds.

Because many of our products are made to order or produced in limited quantities, we are unable to accept returned merchandise or issue refunds due to:

  • Change of mind

  • Incorrect size selection

  • Color preference

  • Buyer's remorse

  • Accidental orders

Please review all product descriptions, sizing charts, and order details carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

  • Your order number

  • A description of the issue

  • Clear photos of the item and its packaging

If we determine that your item is defective or that an error occurred on our part, we will, at our discretion:

  • Replace the item, or

  • Provide another appropriate resolution as required by applicable law.

Order Cancellations

Orders may only be canceled if production has not yet begun. Once an order has entered production or has shipped, it cannot be canceled or modified.

Contact Us

If you have questions about your order, please contact us:

Southern Feral Company LLC

Email: whitney@southernferal.com

Website: www.southernferal.com

By placing an order with Southern Feral Company LLC, you acknowledge that you have read and agree to this No Returns or Refunds Policy.